💬 How Resource Guide Chat Works:

  • Chat is always optional and can be turned on for a particular Candidate Guide Template by ensuring it is toggled to on in the template:
  • Now that "Dylan's First Template" has Chat enabled, any Candidate Guide I send using this template will have chat available to the candidates

How Chat functions:

  • Upon loading their Guide, candidates will see a chat icon appear in the bottom left corner with a standard greeting:
  • Candidates can type a message or question into that box at anytime
  • Chat messages from candidates are delivered via email to the sender of the Guide, allowing you to respond in kind directly from that email
  • By enabling our Slack Integration, candidate chat messages can also post directly into a Slack Channel of your choosing (private channels supported!) where your team can then be notified they need to respond
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